The Series 2 Club Forum
October 15, 2019, 07:28:18 AM *
Welcome, Guest. Please login or register. Series 2 Club website

Login with username, password and session length
News: Please register for our new forum at:-
 www.series2club.co.uk/new_forum/index.php
 
   Home   Help Login Register  
Pages: [1]   Go Down
  Add bookmark  |  Print  |  Home  
Author Topic: Undercover covers Canvas  (Read 1231 times)
0 Members and 1 Guest are viewing this topic.
Sankey
Swivel expert
**
Offline Offline

Posts: 348


Location: Mid Cornwall


« on: July 13, 2019, 07:37:45 AM »

For those of you buying a new canvas from these guys, just check thoroughly the stitching. I bought a cover 6 weeks ago. It had some stitching missing on a rope loop and they refused to do anything about. Also it was 4" to long. I know it wont shrink 4". In my opinion, not quite as good as you all say!!
Maby they will call me now!!
Logged
Davidss
S2C member
Master of the Oils
*
Offline Offline

Posts: 3191



Location: Matlock-ish


« Reply #1 on: July 13, 2019, 08:37:51 AM »

I beginning to think these people believe their own hype.
4" wrong when they must have made hundreds?
'No contact' when things go wrong is typical of a company run by an autocrat, no-one else dare comment when the boss doesn't.

Even worse than the 3" too short on my tonneau cover.
Mind you, they have done it twice, as the second example has the same error (they did get the tie down eyelets in the right place on the second attempt).
I refuse to give them a third chance; I have designed a solution that will work better than their design.

When this one gets knifed, as it surely will if I leave the vehicle unattended, I'll go to someone like Kinver Canopies who do individual fits for boat canopies on a daily basis. They do actually listen to individual customers, unlike UCC.

There is a chassis company that is run on the same lines. After 'no comment at all' came the classic 'we have been making them like this for 30 years, with no other similar complaints'.
Later they told me they had changed the CAD data (to reflect my findings).

Good Luck
Logged
smokey 11a
Green Bible basher
*
Offline Offline

Posts: 7630



Location: Hillingdon, Middlesex.


« Reply #2 on: July 13, 2019, 01:58:45 PM »

UCC, once the go to firm, I've given up on trying with them.
Logged

KISS......keep it simple stupid! Land Rover did.

Comes a point when you give advice and you don't give a running **** at a flying Donut, if they take it or not!
kernowcam
Green Bible basher
*
Offline Offline

Posts: 10039



Location: Cornwall


« Reply #3 on: July 13, 2019, 02:14:53 PM »

I'm surprised. They were great but things change perhaps?
Logged
p4t
Hub seal supremo
*
Offline Offline

Posts: 1509

Location: Suffolk boarders


« Reply #4 on: July 13, 2019, 02:29:05 PM »

For those of you buying a new canvas from these guys, just check thoroughly the stitching. I bought a cover 6 weeks ago. It had some stitching missing on a rope loop and they refused to do anything about. Also it was 4" to long. I know it wont shrink 4". In my opinion, not quite as good as you all say!!
Maby they will call me now!!


How did you pay,  I am extremely happy with my last Canvas from them but anything I buy if I don't think I got what I paid for I take it up with Visa (even if it's a PayPal transaction I just get my bank involved as that's where the payment originated), faced with having to refund most companies suddenly get quite helpful.
Logged
p4t
Hub seal supremo
*
Offline Offline

Posts: 1509

Location: Suffolk boarders


« Reply #5 on: July 13, 2019, 02:35:18 PM »


When this one gets knifed, as it surely will if I leave the vehicle unattended...... 

 agh
Logged
shuey
S2C member
Leaf spring tester
*
Offline Offline

Posts: 446


Location: northants/ milton keynes


« Reply #6 on: July 13, 2019, 04:49:25 PM »

never rated them at all because of the non-existant communication
Logged
scotty38
Moderator
who is all knowing
*
Offline Offline

Posts: I am a geek!!



Location: Lincolnshire


« Reply #7 on: July 13, 2019, 05:36:41 PM »

Credit where credit's due and I've always sung their praises as my transaction and product were great but if things have changed/are changing it's only fair we speak about it too.
Logged
Sankey
Swivel expert
**
Offline Offline

Posts: 348


Location: Mid Cornwall


« Reply #8 on: July 14, 2019, 03:33:37 PM »

OK. I thought i was speaking out of line here. Im just hoping it gets back to undercovers via this post.
Thanks
Terry
Logged
whitehillbilly64
Swivel expert
**
Offline Offline

Posts: 148


Location: Tweed. Northern NSW. Australia


« Reply #9 on: July 15, 2019, 09:51:18 AM »

Very Happy with mine.
Very good communication, had some extras added.
has shrunk down, 1/2 inch or so to perfect fit. Stitching all good.
Have seen one here in Aus, on a S1. owner not happy with it.
Guess I got lucky.


whitehillbilly
Logged
Romahomepete
S2C member
Master of the Oils
*
Offline Offline

Posts: 3726



Location: Adlington, Lancashire


« Reply #10 on: July 15, 2019, 10:05:24 AM »

I bought a new one last September

I found them easy to deal with over the phone, ordered, got club discount and it arrived next day.

Compared with the one I took off from another supplier it is a perfect fit and a much heavier weight canvas,

Peter
Logged

A Yorkshire man on missionary duty in Lancashire
one or two
S2C member
Leaf spring tester
*
Offline Offline

Posts: 448



Location: Cambridge
S2C member



« Reply #11 on: July 15, 2019, 07:47:48 PM »

I can only speak well of them, from my own experience
Logged

High Speed Diesel
jkhackney
S2C member
Hub seal supremo
*
Offline Offline

Posts: 1870



Location: Interlaken, Switzerland


« Reply #12 on: July 26, 2019, 09:06:30 PM »

No visible faults on my S1's UCC canvas. One rivet is black rather than brass color but that doesn't bother me. It is big, but it's been said that they shrink up to 4" lengthwise ??  It's been on since November, though, outdoors all the time, and still no sign of shrinkage.

People slashing unattended roofs??   shakinghead
Logged
smokey 11a
Green Bible basher
*
Offline Offline

Posts: 7630



Location: Hillingdon, Middlesex.


« Reply #13 on: July 27, 2019, 12:11:11 AM »

I have no problem with the quality. But in my experience the customer service to say the best was none existent, Phone, Email and on Facebook. more response from a dead Chicken, So they lost an order for a LR roof and several other 'One off's' (they went to India) that would have been a very good earner on there part. A bit of advice for them Answer the *&%^$ phone, If i'm spending a large amount of cash I won't chase you, there are others and I will only try so many times.
Logged
ferretjuggler
S2C member
Master of the Oils
*
Offline Offline

Posts: 3101


Location: Asleep in a bed full of lightly snoring ferrets


« Reply #14 on: July 27, 2019, 12:22:47 AM »

Just like road springs and brake drums, it never ceases to amaze me how what was apparently easily achievable 60 years ago, isn't achievable now  stars

Fair enough, if you want to charge an extortionate price, blaming H&S regs, high overheads or whatever, go right ahead.
At least the quality will be there, if at a premium price.

However instead of that we just get a sub-standard product apparently.
Logged
ferretjuggler
S2C member
Master of the Oils
*
Offline Offline

Posts: 3101


Location: Asleep in a bed full of lightly snoring ferrets


« Reply #15 on: July 27, 2019, 12:26:53 AM »

PS I was just working my way up to the purchase of an UCC tilt (money is a little tight at present)
However with the current glut of quality issues I'm not going to bother  shakinghead
Logged
davep10000
Newbie
*
Offline Offline

Posts: 4

Location:


« Reply #16 on: July 27, 2019, 01:05:21 PM »

Its a shame they seem to have gone downhill, maybe JLR supply is taking all their time and attention. The seats I got from them were excellent, but I did have to chase for weeks before I got them, but I wasnt in a hurry luckily.
Big contrast is the incredible customer service I have just had from Jones springs - they couldnt be more helpful, and were totally upfront on delivery times, then stuck to it.
Dave.,
Logged
Allthegear_no_idea
Moderator
Swivel expert
*
Offline Offline

Posts: 303



Location: Haverhill


« Reply #17 on: July 27, 2019, 01:56:18 PM »

I’m not aware of any issues with the quality of UCC.

The guys are always very busy so getting in touch with them can sometimes be a bit harder than with a larger organisation.
Logged

Dennis - 1959 2.25 Petrol SWB
S2C Advertising Manager
Pages: [1]   Go Up
  Add bookmark  |  Print  |  Home  
 
Jump to:  

If anyone has concerns about any of the postings here, please contact the Forum Administrator.
Please read our posting guidelines in the Terms of Use and our Disclaimer. The Series 2 Club Ltd. is not responsible for the content of external internet sites.
By using this Forum you agree to our use of cookies as described in our Privacy Policy.
The Best Theme Green

Powered by SMF 1.1.22 | SMF © 2013, Simple Machines LLC and hosted by © 2019 Wittsend Innovations Ltd.
Page created in 0.093 seconds with 20 queries.