Our telephone exchange, which is 250 metres away, has gone digital. The Green box is 50 metres away, and feeds the telephone pole opposite the house, so it’s fibre all the way to the pole from the Exchange
But from the pole, 20 metres away, to our house is copper. So we have the option now to go full fibre to the house (FFTH) and am being told by BT (who we have been with now for many years, with no problems) that eventually the copper cable option will no longer be available. Being so close to the Exchange has meant we have had virtually no problems with broadband over the years, though we do have one now.
The broadband signal keeps “dropping out” for a few seconds, cutting off wifi- enabled mobile callls (and we’ve no mobile coverage at all, nothing - no 3G, let alone 4 or 5 g), causing momentary freezing on websites, or failure to connect. Either there’s a bad connection from the exchange to the cabinet, or from the cabinet to the pole, or from the pole to the copper cable to our house, or our BT router’s faulty, or something is interfering with the signal. Or there is a degree of incompatibility between the fibre supply to the pole and the copper cable to our house.
It’s intensely irritating. I’ve spoken directly to BT Technical bods, who carried out remote tests, but of course found nowt wrong. I don’t want to go down the route of full fibre until the fault is found, as we lose the copper- based Land line and get a digital (mobile-type) house phone - which presumably will suffer the same fault as our mobile phones.
But the other major cost issue if we go to full fibre to the house (FFTTH) is our house alarm. An old copper- wire based system, which dials out to the monitoring company and thence to the Police, it will need to be upgraded, at a cost of several hundred pounds!
So I’m in a bit of a quandary at the moment. I need to renegotiate our broadband contract with BT, resolving the fault at the same time, but deciding about the FFTTH issue and the alarm upgrade…..