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Main Section => Welcome to our virtual Pub Meeting ... => Topic started by: CornwallDave on April 30, 2021, 09:31:31 AM

Title: Zeus Engineering
Post by: CornwallDave on April 30, 2021, 09:31:31 AM
I have a Brake kit on order with Zeus which I chased up last week and it was supposed to have been dispatched by now.  I have just tried chasing again and their phone line goes dead, I have sent them an email as well but just wondered if anyone had heard anything?
Title: Re: Zeus Engineering
Post by: CornwallDave on April 30, 2021, 04:05:06 PM
Finally got hold of them and they were not aware of any phone issues so must have been a blip
Title: Re: Zeus Engineering
Post by: Dopey on April 30, 2021, 04:30:21 PM
Glad to hear that, I have a front disk conversion order, but I am in no hurry, did you get yours before the price rise? I got mine just in time, same as the Steve parker power steering, the price has shot up, the Chinese are buying all the mettle up, it's hard to get anything now
Title: Re: Zeus Engineering
Post by: CornwallDave on April 30, 2021, 04:51:45 PM
Glad to hear that, I have a front disk conversion order, but I am in no hurry, did you get yours before the price rise? I got mine just in time, same as the Steve parker power steering, the price has shot up, the Chinese are buying all the mettle up, it's hard to get anything now

I did call and order before the price rise but as they don’t take your money till shipping I have no idea what I will be charged
Title: Re: Zeus Engineering
Post by: Dopey on April 30, 2021, 05:10:11 PM
They will honour the old price if you ordered before it went up.... you see how much they are now?  :stars
Title: Re: Zeus Engineering
Post by: geoff on April 30, 2021, 05:28:15 PM
Finally got hold of them and they were not aware of any phone issues so must have been a blip

Wasn't a blip when I emailed them a few weeks back, still not heard from them  >:D

At least they are answering their phone you've energized me to try again  :tiphat
Title: Re: Zeus Engineering
Post by: CornwallDave on May 13, 2021, 04:33:23 PM
Every time I chase them up they always say it’s going out next Tuesday and nothing happens. Mine is off the road as I need new brakes and told them this last week and was assured it would go out this week. I think they say anything to get you off the phone very poor customer service
Title: Re: Zeus Engineering
Post by: Dopey on May 13, 2021, 04:56:31 PM
If you paid by Credit card, remember your guarantee with them through the cc company only lasts so long
Title: Re: Zeus Engineering
Post by: CornwallDave on May 13, 2021, 05:03:20 PM
If you paid by Credit card, remember your guarantee with them through the cc company only lasts so long

They don’t charge your card until they ship, which is one way you know they haven’t shipped
Title: Re: Zeus Engineering
Post by: rosinante on May 13, 2021, 05:22:40 PM
Are they still in Exeter  if so , not that far from Cornwall ,
Chris
Title: Re: Zeus Engineering
Post by: Dopey on May 13, 2021, 05:56:39 PM
Are they still in Exeter  if so , not that far from Cornwall ,
Chris

You offering us all free accommodation for 2 weeks? I hope that's with breakfast?  :-X
Title: Re: Zeus Engineering
Post by: Alan Drover on May 13, 2021, 06:01:15 PM
They're now in Axminster.
Title: Re: Zeus Engineering
Post by: CornwallDave on May 13, 2021, 06:02:06 PM
Are they still in Exeter  if so , not that far from Cornwall ,
Chris

They are in Honiton but as the Landie is off the road its a bit far to walk  :-X
Title: Re: Zeus Engineering
Post by: CornwallDave on May 13, 2021, 06:02:50 PM
They're now in Axminster.

Oh says Honiton on their website
Title: Re: Zeus Engineering
Post by: Alan Drover on May 13, 2021, 06:56:57 PM
I was going by the phone area dialling code of 01297 which is Axminster but I see they are on an airfield so could be in the Axminster dialling code area but Honiton postal area.
Title: Re: Zeus Engineering
Post by: twomokes on May 13, 2021, 07:11:23 PM
They are near Honiton,when I ordered mine I went down to see them and discuss the kits with them. They didn't have any sets available whilst I was there but got one put together and dispatched in about three days.
Title: Re: Zeus Engineering
Post by: CornwallDave on May 17, 2021, 06:33:15 PM
Well chased them again today. Someone took my number and promised they would call back in the morning but didn't. However I get a message last thing from DPD that i have a parcel on the way so it looks like it has been shipped. Hopefully there with be no problems with the product as really don't want to have to deal with them again  :shakeinghead
Title: Re: Zeus Engineering
Post by: Raybis on May 18, 2021, 09:21:22 PM
Looks like they are in the industrial units on Dunkeswell airfield.
Their fax number is 01404 which is Dunkeswell phone code. I often go through that way when going to Sidmouth so will have a look next time
Title: Re: Zeus Engineering
Post by: Dopey on May 18, 2021, 09:32:20 PM
Well chased them again today. Someone took my number and promised they would call back in the morning but didn't. However I get a message last thing from DPD that i have a parcel on the way so it looks like it has been shipped. Hopefully there with be no problems with the product as really don't want to have to deal with them again  :shakeinghead

Tell me if you get it, I have an order as well, I'm in no rush but just need to know they are still in business.... this isn't good publicity for them, is it?
Title: Re: Zeus Engineering
Post by: CornwallDave on May 19, 2021, 06:52:41 PM
Tell me if you get it, I have an order as well, I'm in no rush but just need to know they are still in business.... this isn't good publicity for them, is it?

Yesterday I saw the DPD van stop down the road then drive up the road, next minute I get an email saying delivery refused, Zeus had put the wrong address on the delivery label. I managed to redirect the delivery using the DPD link.  Zeus also called me a 9pm to see why the delivery had been refused, I told them it was delivered to the wrong address which they blamed DPD for but went silent when I told them they had put the wrong house number on the parcel.

Anyway the kit arrived today and it look good.
Title: Re: Zeus Engineering
Post by: AlexB on May 19, 2021, 10:27:26 PM
if you ignore the posts about whether Zeus are in Honiton or Exeter, it's not bad overall !

The address is pretty clear on their website - I found it easily enough !
Title: Re: Zeus Engineering
Post by: Dopey on May 19, 2021, 11:21:14 PM
Yesterday I saw the DPD van stop down the road then drive up the road, next minute I get an email saying delivery refused, Zeus had put the wrong address on the delivery label. I managed to redirect the delivery using the DPD link.  Zeus also called me a 9pm to see why the delivery had been refused, I told them it was delivered to the wrong address which they blamed DPD for but went silent when I told them they had put the wrong house number on the parcel.

Anyway the kit arrived today and it look good.

Thanks m8